Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, email address, and contact information provided during registration.
• Business-related information submitted for CHA-related activities.
• Technical information such as IP address, browser type, and usage statistics.

2. How We Use Your Information

• Provide and improve our services.
• Communicate with you regarding your account and updates.
• Ensure compliance with legal and regulatory requirements.

3. Gmail Authentication & Email Access

If you choose to connect your Gmail account for CHA360 services, we will request access through secure Google authentication. In such cases, we will only read and process emails received from noreply@icegate.gov.in that are specifically related to updates on Shipping Bills, Bills of Entry, and related documents.

This access is solely used to automatically download documents such as LEO Copies, Gate Passes, and other customs-related notifications required for your CHA operations. We do not access, read, or store any other emails from your Gmail account.

4. Data Protection

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Sharing of Information

We do not sell or rent your personal data. We may share information with trusted partners or authorities when required by law.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. For any requests, please contact us.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@cha360.in

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